FAQ - Typical questions
How do I change the addressing or greetings phrases?
Press the "Shift" key and click on the "Addressing" button. Here you can change the phrases.
How do I change the addressing or greetings phrases if no name was recognized?
Just like the question above. But then click on the combo box in the upper left and choose "E-mails without recognized name" instead of "Bormal e-mails".
Why wasn't the name recognized?
If the sender didn't use his / her full name in the "From" field of the mail or below the greeting phrase, then ReplyButler can't recognize it. You can use the "Addressing" button the to store the name permanently. If you feel that ReplyButler should have recognized the name, forward the e-mail to us, please. We'll keep it confidential and will try to improve ReplyButler.
Can I use Word as e-mail editor?
Sorry, current ReplyButler doesn't support Word.
Press the "Shift" key and click on the "Addressing" button. Here you can change the phrases.
How do I change the addressing or greetings phrases if no name was recognized?
Just like the question above. But then click on the combo box in the upper left and choose "E-mails without recognized name" instead of "Bormal e-mails".
Why wasn't the name recognized?
If the sender didn't use his / her full name in the "From" field of the mail or below the greeting phrase, then ReplyButler can't recognize it. You can use the "Addressing" button the to store the name permanently. If you feel that ReplyButler should have recognized the name, forward the e-mail to us, please. We'll keep it confidential and will try to improve ReplyButler.
Can I use Word as e-mail editor?
Sorry, current ReplyButler doesn't support Word.
See also
· General questions on purchase, download, registration and upgrade.
· Purchase questions
Or search the entire FAQ:
· Purchase questions
Or search the entire FAQ:


